Important Notice: Ongoing IT Disruption Affecting GP Services

We are currently experiencing technical issues with some of our IT and communication systems due to a widespread global Microsoft outage. Our team is working hard to keep disruption to a minimum, and we thank you for your patience while Microsoft resolves the issue.
What this means for you:
  • Booked Appointments: Please attend your scheduled appointments as normal unless a member of our team contacts you directly to reschedule.
  • Phone Lines and Emails: Our phone lines are currently working however our email systems are currently down and response may be slower than usual or temporarily unavailable. Please only call the surgery for urgent matters today so we can keep lines open for those who need immediate help.
  • Prescriptions and Routine Requests: We currently have no on-line access to these, therefore there will be a delay in processing routine prescription requests and administrative queries. Please bear with us while we catch up.
Where to get urgent help:
  • Urgent Medical Advice: If you cannot get through to us and need urgent medical help, please visit 111.nhs.uk or call 111.
  • Pharmacies: Your local pharmacy can also provide confidential advice and treatment for many minor illnesses.
  • Emergencies: In a life-threatening emergency, always call 999 or go to your nearest A&E department.
We will update this page as soon as our systems are back to normal. Thank you for your understanding and support.

Published on 13 November 2026